Sort This Out Cellars

Reviews about Sort This Out Cellars

• 5 / 5

  By amfpdiddy
  You can't beat Christmas in a bottle.
  April 30, 2017
• 4 / 5

  By Andy Le Roux
  Very friendly and enjoyable wines except the Rose. Worth a visit.
  April 12, 2017
• 2 / 5

  By Josh Friday
  I was a member of their quarterly wine club. I called to follow up on 04/09/13 for an order I had been charged for on 01/23/13 and had not received. The girl was very nice, and helpful. She told me they had my shipment because my account was pick up status and she’d send it out. I think I went through this process for every shipment. I received my order and a day or so after, I was billed again. I figured this was a billing error, possibly for the next shipment. I called to inquire 04/15/13, the guy on the phone told me they wouldn’t bill for the next shipment until May, to me this confirmed a billing error on their end, for some reason it didn’t register to him. I also informed him of the shipment that had been held at their facility for quite some time that recently shipped so he could understand why there may be an error. I only got a few more words in before he began non-stop rambling and ranting saying they wouldn’t have held my order (which they had and was fine), and that I was accusing him of screwing up my account (which they did, regarding shipping status and billing, but was fine as long as it was resolved). I asked him to slow down since he would not stop rambling and was getting way too worked up over nothing. He appeared to be a disgruntled worker, when I was finally able to squeeze in a few words I asked who I was speaking with. He said his name is Mike, and that he is the owner. I tried to give him the bottom line details so I could finish this ridiculous phone conversation and he could resolve the details after he cooled off, but he ended his rambling by hanging up on me. I called back three times, no answer, the third time I left a voicemail with the details, also giving the go to cancel my membership, something he suggested during our conversation. A few hours later I received an e-mail confirming a reverse of the charge. I asked “Have you confirmed the charge below was your error”, he responded “Nope. It wasn’t our error at all but that’s besides the point now”...ok. I asked “then why the refund, and what was the charge for?” This once again led to a downward spiral of the same childish rambling, this time typed in an e-mail. So here’s the final quote by owner Michael Cobb “The Big Winner”, “You now have your refund and you can go grocery shopping or whatever else you desperately needed the money for.” This dude is not cool.
  January 22, 2017
• 5 / 5

  By A Google User
  Went up to Santa Ynez/Solvang weekend before last and stopped by this gem of a tasting room. Definitely my new favorite tasting room in Solvang. The owner...Mike...is a great guy...really down to Earth and friendly and knows his stuff when it comes to wine. The staff is very knowledgeable and friendly and I have to say that the female staff members are all very easy on the eyes. I ended up spending seven hours here on Saturday and then coming back for a few hours on Sunday. The wine is incredible and unexpected for such a happening spot...artwork on the bottles is great and the High Rollers Lounge is a great touch. I highly recommend Sort This Out Cellars to any wine enthusiasts headed to Solvang and I know I for one plan many a return trip in the future.
  September 24, 2016